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Terms and Conditions

Terms and Conditions


Pricing & Shipping Terms: All prices and shipping terms are F.O.B. our distribution center (Lebanon, PA). Freight collect. Please consult your Grosfillex Sales Representative for details.

Acceptance of Orders: All orders are subject to acceptance by Grosfillex, Inc. Orders must be approved by the credit department before being processed or entered. Stock cannot be reserved.
Claims & Damages: Please take time to check all merchandise immediately upon arrival for any visual or concealed damage. The risk of damage or loss passes to the buyer at the time the merchandise is released to the carrier. Grosfillex packs its products carefully and thoroughly inspects them before they leave the factory. However, damage sustained in transit can occur and is the responsibility of the carrier. All merchandise shipped from our factories is shipped F.O.B. Factory and requires the consignee to file the claim if one is necessary. If concealed damage is found, notify the carrier’s agent immediately for inspection. Save all cartons and packing. The form required to file such a claim will be supplied by the carrier.

Routing: Unless a special request is specifically made by the dealer, Grosfillex uses its best judgment in choosing carriers and routes to provide “Best Way” routing. A rebate will not be issued if a less expensive method is found.

Re-Delivery Charge: Add $60.00 for each delivery.
Call Before Delivery: Add $15.00 for each “call before delivery” shipment.
Construction Site Delivery: Add $80.00 for each delivery.
Residential Delivery: Add $60.00 per delivery.
Driver Assist Delivery: Add $60.00 for each delivery.
Lift Gate Delivery: Add $55.00 per delivery.
Limited Access Delivery (Place of worship, fairs, amusement parks, HOAs, prisons, military bases, schools): Add $60.00 per delivery.
Inside Delivery: Add $50.00 for each delivery.
Reconsignment Charge: Add $60.00 for each delivery.

In-season Payment Terms: NET 30 days from date of invoice. Late fees will be charged at a rate of 1 1/2% per month. Late fees will be automatically added to account balance.

Accepted Methods of Payment: Cashiers check, certified check, cash in advance, Visa, Mastercard, or American Express.

Samples: Samples of products may be purchased at a quantity of no more than one per item at a time, and at the regular sample price. Samples may not be returned to Grosfillex.

Handling Costs: Minimum net order is $500.00. Orders less than $500.00 net invoice are subject to a handling charge of $50.00. Any products ordered in less than masterpack quantities will be charged an additional $50.00 per invoice.

Returns: Grosfillex will not accept merchandise returns without prior written authorization, in the form of an RMA (Return Merchandise Authorization). • A copy of the RMA must accompany the returned merchandise in the form of a packing slip. RMA # must appear on each carton returned. Returns must be
shipped via a Grosfillex authorized carrier.
• No freight collect shipments will be accepted.
• Authorized returns are subject to a 15% restocking fee.
• Merchandise will only be accepted in full masterpacks and in its original packaging.
• Credit for returns will only be issued after the receipt and inspection of returned merchandise.

Sales Tax: Grosfillex, Inc. is registered to collect sales tax in the following states: Arizona, California, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas & Washington. Arizona, Florida, Georgia, Indiana, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Tennessee & Washington will accept the customer’s home state resale/exemption certificate. The states of Missouri, New York, Pennsylvania, and Texas will allow their individual state resale/exemption certificate to be completed with the customer’s home state tax number. Unless you can provide Grosfillex with a resale or exemption certificate from the state in which we will drop ship on your behalf, Grosfillex is required to charge appropriate sales tax.


GROSFILLEX, INC. reserves the right to make improvements to its product design and to discontinue products or fabric colors without prior notice. All prices published are per single unit. Prices are subject to change without notice.