The Grosfillex Warranty

This warranty is limited to the repair or replacement of those products or parts of products which Grosfillex finds and accepts as defectively manufactured during the warranty period, at no cost to the original end user. In the event that the exact model or the defective product is unavailable, Grosfillex will replace it with a comparable product. Specifics about this limited warranty can be obtained by contacting your local Grosfillex dealer or sales representative, or by calling our customer sales and service department at (800) 233-3186 X 5910.


ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD OF THE SPECIFIC PRODUCT FROM THE DATE OF PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.


If the resin frame or backrest of the Nautical Pro, Nautical, Marina, and Catalina chaise fails structurally or discolors, under normal usage within three years from the date of purchase, Grosfillex will repair or replace the frame or the backrest of the chaise without charge (parts and labor included). Grosfillex warrants the fabric of the sling chaise one year from the date of purchase against discoloration or fading due to the sun’s ultra-violet rays. Grosfillex will replace the fabric at no charge to the customer (labor not included). This warranty does not apply to color changes due to staining. For more information on this matter, refer to the cleaning instructions provided by Grosfillex.


GROSFILLEX SHALL NOT BE RESPONSIBLE FOR ANY LOSS, DAMAGE, EXPENSE OR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF ANY DEFECT IN GROSFILLEX PRODUCTS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


This warranty does not extend to goods which have been damaged, altered, abused, misused or repaired after leaving Grosfillex facilities, or which have been repaired or otherwise altered in any manner outside of such facilities, unless previously authorized in writing by Grosfillex.

Image of a Quality Icon

Quality

All seating products are tested and meet certain ASTM and/or BIFMA standards.

Image of a Made in the USA Icon

Made in USA

Most products are made and/or assembled in the USA.

Image of Warranty Icon

Up to 5 years warranty

1 - 5 years. Click on
The Grosfillex Warranty for details. 

Image of Customer Service Icon

Customer Service

One of our experienced representatives is ready to assist you. All inquiries responded to on same business day.